Customer Reviews

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"Terrific to work with"

Your IT team is incredible and terrific to work with. They are responsive, professional and so helpful.

Non-profit

"Beyond ordinary!"

Your customer service is beyond ordinary.

Town employee

"Saving money"

I am extremely happy to report not only did we start saving money the first month of our contract, we continue to save and expect savings to grow quarterly...

Auto parts dealer, Middletown, CT

"Smooth & Quick Transition"

The migration process was extremely quick and went much smoother than we could have ever expected. Cloudsmart got most of the work done in less than a week and was extremely helpful...

Oil and Natural Gas, North Haven, CT

"Highly knowledgeable and patient"

[Rick] helped me solve a printer problem I was having and took the time to educate me so I can "solve the problem" next time. I appreciate his patience and understanding.

Group Home, Hamden, CT

"A&A define Customer Service"

You guys get a 100% score from me and perhaps in Webster’s Dictionary, after the listing for “Customer Service” it should be defined as 'see A&A Office Systems for Excellence.'

Brokerage and Property Management Firm, Hartford, CT

"Your response is second to none"

It is the service after the sale that is my gauge to the value of any contract. You have always been there to stand behind any product, warranty, service plan. Your response is second to none.

Trustee, Church, Woodbridge, CT

"Saved me time, which saved me money!"

...the Printsmart program...has saved me a lot of time.

printsmart customer, Hartford, CT

"Timely and Friendly Support"

When the machines need fixing or maintenance, A&A has not only delivered timely support, they are always friendly, punctual and efficient.

IT Manager, Hartford, CT

"My Highest Reccomendation"

I'm happy to recommend the equipment and services of A&A Office Systems.

Information Technology, Hartford, CT

"Courteous, helpful, and fair!"

It is always a distinct pleasure to call your company. Everyone is so very pleasant and helpful, not to mention that the service received is unfailingly prompt, courteous and very professional!

Executive Assistant, Manchester, CT

"Professional & Prompt Customer Service"

It is always a pleasure to call your company. The service received is always prompt and professional...

Branch Manager, Financial Services, Southport, CT

"Top Notch Professionals"

Thank you for a terrific job you performed on servicing our copier...Your promptness, good work, and great attitude should be commended.

Administrative Assistant, Suffield, CT

"Highly Satisfied Customer"

Just wanted you all to know that in a world of complainers, how pleased I am with your company!

Director, Easton, CT

"Polite & Courteous Staff"

Thank you for sending Chris to my rescue... He's a gem, so polite & neat... always checks the system head-to-toe... we could use a lot more people like Chris in this world.

Executive Assistant, Hartford, CT

"Pleasant to Work With"

It is always a distinct pleasure to call your company. Everyone is... pleasant, helpful... the service received is unfailingly prompt, courteous and very professional!

Executive Assistant, Manchester, CT

"Exceeds Expectations"

It was a pleasure working with you in the leasing of our firm's new copier... is working well and more than exceeds our expectations. Your expertise and patience were greatly appreciated.

Legal Assistant, Law Firm, Branford, CT

"Thank you for the outstanding service"

I wanted to thank you for the outstanding service Brien Anderson gave us yesterday. I called you in a panic...I then told you we had a huge print job that we needed to do over night and you said you could have someone come out this am... Well that didn’t happen. Brien came in late Tuesday night and fixed our copier and saved the day for us. We were able to do the print job overnight and on schedule. I think this goes above and beyond exceptional service. We called you late in the day and A&A was able to send out Brien even though we didn’t expect him till the am. Thank you so much.

Chamber of Commerce, South Windsor, CT

"They Go Above & Beyond"

...thank you and your staff for the outstanding service we received to connect our new PC's to the copier/printer... Patrick Muli was very helpful getting the ball rolling... Ted Doolittle... went above and beyond in providing technical support...

Reverend, Church, Niantic, CT

"Great office equipment vendor!"

Great office equipment vendor!

Ted Hsu

"Job well done!"

The electronic archiving done for use by A&A was terrific and OCR Readable. I highly recommend the service. It cleaned out several important archives I can now seek and share.

Liz

"The people who answer the calls are always very pleasant and helpful."

The people who answer the calls are always very pleasant and helpful. Whenever the tech is here, he lets me know what the problem was and exactly how it was fixed.

Gaylord Specialty Healthcare

"He ordered immediately and came back in a very short time."

Once Michael got here and looked at the machine, he realized it needed a part. He ordered immediately and came back in a very short time. The machine was repaired.

CT Government

"Well mannered, thorough explanations."

Luis is always great servicing our machines. Well mannered, thorough explanations.

CCSU

"Very impressive and appreciated."

The toner was brought to our location that day. Very impressive and appreciated.

Atlantic Community Bankers Bank

"Great! Very informative and quick to get everything handled in a timely manner."

They asked if anyone in the office had any questions about the new machine. They also asked us questions to help better understand what we do with the machine. Great! Very informative and quick to get everything handled in a timely manner. Never had issues when calling for support or to have someone come out to look at.

Pro Health MD

"Fast response times"

The email was returned in a timely manner!

Associated Contruction Co.

"Always easy working with A&A"

The technician was very efficient and friendly!

Bradley Home

"As always a job well done!"

A&A Office Systems & Luis always do a fine job!

CCSU Student Activity

"Always friendly and helpful"

Dan was very informative and is extremely professional. He is very informative and does a great job. Always friendly and helpful phone conversation. He even filled up the paper trays while he was here.

Cheshire High School

"Everything was outstanding"

From initial contact through delivery and installation, everything was outstanding.

George A. Law, Attorney at Law

"Great customer service"

Chris was very professional and prompt. Great customer service.

Hartford Public Works

"We know it will be fixed when A&A comes"

Joe is always very thorough with all our equipment. We know it will be fixed when he comes! He even explains issues so we can easily understand them.

Middletown Facility Department

"Quick turnaround time on orders"

Whenever I call A&A for an order it is placed by the person who answered my call and I receive it the next day!

New Britain Finance Department

"Always helpful and friendly and informed."

Jeff is great - he has been fixing machines for me for a very long time. Always helpful and friendly and informed.

New London Public Utility

"Thanks again!"

Chris is always very professional and gets the job done with minimal disruption.

Prohealth Physicians

"A&A's office people are wonderful!"

Your office people are wonderful! Glenn was great and he figured out how to get out Program 3 working as it used to on our older machine. We were very happy!

Regional School District #14

"Great customer service"

Glenn is very through with service and communication.

Revenue Services

"Friendly, fast service"

Friendly, fast service. Joe is always very professional and willing to explain (in great detail if need be) the issues at hand that are going on with the machine. He goes above and beyond to leave the equipment in tip top shape.

Riverview Hospital

"We receive constant steady and professional service"

We receive constant steady and professional service for Mario. He solves the problems with cheerfulness and with a great personality you should give him a raise.

Signature Construction Group of CT

"As always great customer care"

Thank you for the quick response to our call. As always great customer care.

Southwestern CT Mental Healt

"We cannot say enough about the high-quality customer service of the A&A Office Systems Team!"

We cannot say enough about the high-quality customer service of the A&A Office Systems Team! We partner with non-profit organizations, we have many ongoing projects that require many different types of printing styles, materials, quantities as well as last-minute alterations. There hasn't been one single thing that the A&A Office Systems Team couldn't handle! Thanks to them, our community service projects are impacting the community in ways we never imagined!

Hartz Media & Marketing

"If you're looking to do business with them, I highly recommend!"

Patrick Curry with A & A Office Systems Inc is the best in the business. If you're looking to do business with them, I highly recommend speaking directly with Pat as he is highly knowledgeable and takes the time to get to know you!

Nick G.

We're thrilled to share what folks have to say about A&A.

“Terrific to work with”

Non-profit

“Beyond ordinary!”

Town employee

“Saving money”

Auto parts dealer, Middletown, CT

“Smooth & Quick Transition”

Oil and Natural Gas, North Haven, CT

“Highly knowledgeable and patient”

Group Home, Hamden, CT

“A&A define Customer Service”

Brokerage and Property Management Firm, Hartford, CT

“Your response is second to none”

Trustee, Church, Woodbridge, CT

“Saved me time, which saved me money!”

printsmart customer, Hartford, CT

“Timely and Friendly Support”

IT Manager, Hartford, CT

“My Highest Reccomendation”

Information Technology, Hartford, CT

“Courteous, helpful, and fair!”

Executive Assistant, Manchester, CT

“Professional & Prompt Customer Service”

Branch Manager, Financial Services, Southport, CT

“Top Notch Professionals”

Administrative Assistant, Suffield, CT

“Highly Satisfied Customer”

Director, Easton, CT

“Polite & Courteous Staff”

Executive Assistant, Hartford, CT

“Pleasant to Work With”

Executive Assistant, Manchester, CT

“Exceeds Expectations”

Legal Assistant, Law Firm, Branford, CT

“Thank you for the outstanding service”

Chamber of Commerce, South Windsor, CT

“They Go Above & Beyond”

Reverend, Church, Niantic, CT

“Great office equipment vendor!”

Ted Hsu

“Job well done!”

Liz

“The people who answer the calls are always very pleasant and helpful.”

Gaylord Specialty Healthcare

“He ordered immediately and came back in a very short time.”

CT Government

“Well mannered, thorough explanations.”

CCSU

“Very impressive and appreciated.”

Atlantic Community Bankers Bank

“Great! Very informative and quick to get everything handled in a timely manner.”

Pro Health MD

“Fast response times”

Associated Contruction Co.

“Always easy working with A&A”

Bradley Home

“As always a job well done!”

CCSU Student Activity

“Always friendly and helpful”

Cheshire High School

“Everything was outstanding”

George A. Law, Attorney at Law

“Great customer service”

Hartford Public Works

“We know it will be fixed when A&A comes”

Middletown Facility Department

“Quick turnaround time on orders”

New Britain Finance Department

“Always helpful and friendly and informed.”

New London Public Utility

“Thanks again!”

Prohealth Physicians

“A&A's office people are wonderful!”

Regional School District #14

“Great customer service”

Revenue Services

“Friendly, fast service”

Riverview Hospital

“We receive constant steady and professional service”

Signature Construction Group of CT

“As always great customer care”

Southwestern CT Mental Healt

“We cannot say enough about the high-quality customer service of the A&A Office Systems Team!”

Hartz Media & Marketing

“If you're looking to do business with them, I highly recommend!”

Nick G.

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